Well how do you know anything in that case? You could be dreaming right now sound asleep, or you could be locked inside a mental institution but living in a complete delusion. You might have been in a coma for the past 7 years and AI was just something you dreamed up.
Excellent observations about KPIs. Since it’s intended feature what could be your strategy to truly embedded under the hood where you might think believe and suggest board management, this is indeed the “correct” KPI but you loss because politics.
Continuous improvement is essential, but we must distinguish between progress and mere decoration. If an old car runs perfectly and a new one offers the same speed but with a different shell, why replace the entire vehicle? It’s a waste of time and resources. Why not focus on upgrading the 'shell' instead of reinventing the wheel?