You cannot change your google email itself .. because there's no other reference to identify you with them. But you can use your email as the "inbox" for all other services. OpenAI doesn't have an "inbox" .. they accept other "inboxes" so they should allow you to change it.
According to Gemini, it's because OpenAI uses the email as the unique identifier of the user. But if that were the case, it's probably an week's project for a single engineer at most. I thought there was a better reason for this like some security measure for such a fast growing company, it never occurred to me that the reason could be so simple
My five cents for a guess: they've used the email as an index somewhere, which massive amount of data now depends on and they keep pushing forward the need of migrating away from that because it'll be painful and take long time.
That's a good guess .. but I bet they are also paying price for this in support costs .. I'd be curious what percentage of their support tickets are related to this (also the require you to cancel subscription, create a new account, create a new subscription if you want to change a pro account)
Yeah, but imagine the first engineers at ChatGPT back in 2021, some thrown together group of people who knew frontend the best from OpenAI, a research lab, to create a quick prototype UI for chatting with a text generating ML model. Of course they'll take some shortcuts, that's to be expected. All of this is just guesses though, but seen similar things play out many times. Of course, at one point someone needs to step in and pause for a moment to plan ahead for a bit, but depending on the leadership, it isn't always so easy to do.
We send & receive a lot of emails internally. One of the first things we have to do in every project is build sending & receiving emails. So this is open source and reusable so that every new project can use it.
Please try it out, give feedback and contribute.
Next:
- Templated emails (AWS only)
- Simple editor (God knows we had to do it more than a few times) & AWS sucks at it.
