The winning team comes up an with idea, it becomes IP of Teralogix who are then sued by a patent troll for infringement. The current state of affairs..
I think addiction has less to do with the 'drug' and more to do with the person. Be it heroin, pain killers, sex, gambling, smoking, or alcohol segments of society are able to use these in a way that does not interfere with their own life or those of people around them.
There are also people who use these as a means of escape or have limited coping resources. It is not that the cigarette is bad, or the pain killer is bad, or sex is bad.
In saying that, having a methadone dispensary four doors down from where I am sitting, I see first hand the obvious effects of drug addiction and how people struggle to escape it's grasp.
This experiment was not well-received in its day, but in recent years, the line of thought is becoming popular, as people who work in drug treatment realize that the paradigm is very helpful when treating people in recovery (ie, you have to identify the reason why people feel compelled to seek external relief, be it anorexia/bullemia/marijuana/alcohol/heroin, or else you're just patching over the symptoms).
As for your last point, I'd point out that what most people don't ever see are the people who use drugs responsibly and without any problem - there's a selection bias afoot which causes society to overestimate the harms associated with drugs (and underestimate the harms of the policies associated with them, since they also never see the people locked away).
sure, physical addiction. But what drove those people to try the drug in the first place? its a set of circumstances - such as poverty, lack of other leasure activities etc.
Attempt to make contact with every single person that cancelled. Catalog their concerns, there will be patterns. This that aren't glaringly obvious to you but are visible to the customer. Address those concerns with existing customers to stem the flow. Adjust. Rinse. Repeat.
Oh good yet more comments about why PHP is trash and how your intelligence and social status are dictated by what language you are using. I almost don't click on posts about programming languages any more. Yet here i am, commenting..
I primarily develop using PHP. I read the first few lines of this article, got to this 'PHP is easy to learn. Golang is as easy as PHP!' and basically read, 'Hey thicko PHP guy, you could probably learn to use this language, cos its simple enough for your addled brain'.
The immediate feeling of condescension turned me off.
The original: "PHP is easy to learn. Golang is as easy as PHP!"
Some str_replaces:
"Ruby is easy to learn. Golang is as easy as Ruby!"
"Clojure is easy to learn. Golang is as easy as Clojure!"
"Python is easy to learn. Golang is as easy as Python!"
Hmm, I'm still not feeling offended. Are you sure this might not be some sort of inferiority complex at play? I think a lot of PHP developers get needlessly offended whenever we talk about PHP, positive or negative.
I'm pretty sure it's not an inferiority complex, im in no way precious over the language that I develop in. I just don't agree with the inference that developers that use PHP do so because they aren't smart enough to use other more complex languages.
The particular line of the article I quoted however does, to me, infer that php developers can only learn simple languages.
I can see why are sensitive (I am also primarily a PHP dev) but I didn't see any "PHP is trash" statements in this article. The article even shows how you can use PHP with Go via Gearman.
I remember hacking the Novell netware setup at my school, and being surprised to see how poor all of the teachers passwords were. Almost all were children's names or street names. And the system admins super password? The name of a well known department store :)