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Net Retention Convexity in SaaS (cranberryblog.substack.com)
1 point by noleary on Oct 28, 2024 | past
Scraping the barrel: when bad customers improve SaaS economics (cranberryblog.substack.com)
1 point by noleary on Oct 28, 2024 | past
Net Retention Convexity in SaaS (cranberryblog.substack.com)
4 points by boraginaceae on July 26, 2022 | past
A simple argument for investing in your pricing (cranberryblog.substack.com)
61 points by boraginaceae on Jan 10, 2022 | past | 21 comments
NPS doesn’t say anything particularly useful (cranberryblog.substack.com)
109 points by boraginaceae on Dec 30, 2021 | past | 81 comments

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